Terms of service

Welcome to BABYGRACE VINTAGE. By using our website or placing an order, you agree to the following Terms of Service.

1. About Us

BABYGRACE VINTAGE is a UK-based sole-trader business offering curated affordable luxury, vintage and pre-owned fashion.

Email: babygracevintage@gmail.com

2. Products

We carefully curate and inspect our products. As many items are vintage or pre-owned, they may show signs of previous use.

Any notable imperfections, wear or defects will be stated in the product description and/or shown in the photographs.

Please review the product description and images carefully before purchasing.

3. Authenticity

We take the authenticity of our products seriously and make reasonable efforts to ensure that branded items are genuine.

We do not knowingly sell counterfeit goods.

4. Orders & Payment

All orders are subject to availability and payment authorisation.

We reserve the right to cancel an order where an item is unavailable, there is an obvious pricing or listing error, or we reasonably suspect fraudulent activity.

If an order is cancelled after payment has been received, an appropriate refund will be issued.

5. Delivery

Orders will be dispatched using the delivery method selected at checkout.

Delivery times are estimates and may be affected by courier delays or circumstances outside our control.

Customers are responsible for providing accurate delivery information.

6. Returns & Refunds

Our Refund & Returns Policy explains our return and refund procedures.

Nothing in our policies affects your statutory consumer rights under UK law.

If you receive an item that is faulty, damaged or significantly different from its description, please contact us at babygracevintage@gmail.com.

7. Website & Content

All BABYGRACE VINTAGE branding, photographs, product descriptions, graphics and website content belong to or are licensed to BABYGRACE VINTAGE and may not be copied or used commercially without permission.

8. Third-Party Services

Our website uses third-party services, including Shopify, payment providers, delivery companies and social media platforms such as Instagram. These services may have their own terms and privacy policies.

9. Changes to These Terms

We may update these Terms from time to time. The latest version will always be available on our website.

10. Contact

For questions about these Terms or your order, please contact:

BABYGRACE VINTAGE
babygracevintage@gmail.com